Refund Policy

We value our customers' satisfaction and offer the following refund policy if a product does not meet your expectations:

  1. Refund Requests
    To request a refund, you must contact us within 14 days of receiving the product. Please include your order number and the reason for the return in your request.

  2. Conditions for Refunds
    Refunds will be granted under the following conditions:

    • The product is in unused and undamaged condition.
    • The product is returned in its original packaging.
    • You provide the purchase receipt or order confirmation.
  3. Exclusions
    Refunds cannot be granted for the following products and services:

    • Personalized or custom-made products.
    • Digital products that have already been downloaded or used.
    • Services that have been fully provided.
  4. Return Shipping
    The customer is responsible for the cost of return shipping unless the product is faulty or damaged. We recommend using a trackable shipping service or purchasing shipping insurance.

  5. Processing of Refunds
    After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 14 days.

  6. Contact
    For further information regarding refunds, please contact us:
    Email driftbastards@gmail.com
    Address: Musterplatzstrasse 10, 9442 Berneck, Switzerland.

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